Legal

Privacy Policy

FitMaxx is operated by Mahmoud Ashraf in Egypt. This policy explains what information FitMaxx processes, why it is needed, and the choices available to you. Questions can be sent to support@fitmaxxx.com.

Information we process

  • Account information, including your name, email address, and authentication identifiers supplied by Apple, Google, or Firebase.
  • Training information you choose to save, such as routines, exercises, sets, repetitions, weight, workout history, and body measurements.
  • Voice audio you intentionally record for transcription. FitMaxx uses transient processing of this audio in memory to produce a reviewable training draft. FitMaxx does not persist or log raw audio or transcript text.
  • Subscription information supplied by Apple and RevenueCat, including product, entitlement, renewal, and expiration status. FitMaxx never receives your full payment-card details.
  • Device, push-notification, request, and privacy-safe operational data needed to secure, synchronize, and troubleshoot the service.

How information is used

We use information to authenticate your account, synchronize your training, interpret voice logs, show progress, deliver requested notifications, manage Pro access, prevent abuse, support users, and maintain the reliability and security of FitMaxx.

Voice processing and retention

Audio is sent securely through the FitMaxx service to a transcription provider. In-memory audio is discarded when the session finishes. FitMaxx does not store raw audio or transcript text for analytics. Limited operational metadata—such as timing, byte counts, status, and non-content error codes—may be retained for up to 30 days. A provider may retain data under its own abuse-monitoring and legal obligations.

Service providers

FitMaxx relies on carefully selected providers to operate the service, including Apple, Google and Firebase, Cloudflare, Neon, OpenAI, and RevenueCat. They process information only for the relevant service function and under their applicable terms and privacy commitments.

Sharing and sale

We do not sell personal information. We share information only with service providers needed to operate FitMaxx, when you direct us to, to protect users and the service, or when legally required.

Your choices and rights

You may request access, correction, export, or deletion of your FitMaxx information from the app when available or by contacting support@fitmaxxx.com. Subscription cancellation is handled through your Apple account. Deleting FitMaxx does not automatically cancel an Apple subscription.

Security and international processing

We use encryption in transit, restricted service credentials, environment separation, and access controls appropriate to the information processed. No system can guarantee absolute security. Providers may process information in countries other than your own, subject to applicable safeguards.

Children

FitMaxx is not directed to children under 13. If local law requires a higher minimum age to use an online service without parental consent, that higher age applies.

Website privacy

The public FitMaxx website does not include a contact form, advertising tracker, analytics service, or nonessential cookie. If this changes, this policy will be updated before those tools are enabled.

Changes

We may update this policy as FitMaxx evolves. The effective date above will change when a revision is published. Material changes will be communicated through the app or website when appropriate.